Heather McBride

Community manager
  • Total activity 20
  • Last activity
  • Member since
  • Following 0 users
  • Followed by 0 users
  • Votes 0
  • Subscriptions 13

Activity overview

Latest activity by Heather McBride
  • Heather McBride created an article,

    Connectiity Resolution Steps

    1. Machine Help
    2. FAQs

    The connectivity problem with the app frequently arises when the devices are not adequately linked to the Wi-Fi network. This can lead to the app's inability to establish a consistent and dependabl...

    • 1 follower
    • 0 comments
    • 0 votes
  • Heather McBride commented,
    Official comment
    1. Community
    2. Mobile App Feature Requests
    3. Cleaning Alerts in the App

    Hi Everyone! Thank you for this great feedback. We have added this to the roadmap for 2024, and plan to not only have alerts for when your machine is due for cleaning, but allow you to track record...

  • Heather McBride commented,
    Official comment
    1. Community
    2. Mobile App Feature Requests
    3. Option to enlarge the text in your app

    Hi Ursala, We provide some accessibility options in your profile. You can click on your profile in the top right, select edit settings. There you should find accessibility options. Click on that an...

  • Heather McBride commented,
    Official comment
    1. Community
    2. Mobile App Feature Requests
    3. Track the Status of Coffee Machines Remotely

    Hi Adam, Thank you for sharing this idea. Beyond if the machine is offline or online, can you elaborate on what else you would like to see tracked for the status of the machine? 

  • Heather McBride created a post,

    Product feedback guidelines & how to write a good feedback post

    1. Community
    2. Mobile App Feature Requests

    Welcome to the Product Feedback Topic for 8Bars Mobile App! No one knows our products better than you, our users. We love hearing about how you use our tools and what would make them better.  Thi...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Heather McBride created an article,

    About the 8Bar Community Moderator Program

    1. Corporate Clients
    2. FAQs

    What is a Community Moderator? Community Moderators are super-users of the Zendesk family of products that use their real-world Zendesk experience to help other members of our community succee...

    • Edited
    • 1 follower
    • 0 comments
    • 0 votes
  • Heather McBride created a post,

    Community Code of Conduct

    1. Community
    2. Announcements & Events

    Welcome to the Zendesk Community, your place to connect with your peers to learn, share, and collaborate. We’re excited that you’re here - we all benefit from a healthy, vibrant community, and we v...

    • Edited
    • 2 followers
    • 0 comments
    • 0 votes